Content Manager

About Zowie

At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better.

Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc. and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.

We are

🚀 Growing fast. Over the next year, we plan on growing to about 80 employees - double our current size. You’ll have a lot of autonomy and impact as we grow.

🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

🧑‍💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. It’s about delivering, not about reporting hours.

We strive to be

💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.

👻 Bold and free-thinking. We trust our employees to find the best solutions.

🤸‍♀️ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.

🤠 Unafraid of change. Zowie is growing quickly. We thrive in an ever-evolving environment.

What you'll do:

• Work in close alignment with the Head of Marketing and develop high-level, channel, and campaign-specific content strategies
• Create, manage, and execute the editorial calendar with both in-house copywriters and external collaborators
• Set up a research and data-driven approach to content creation to bring measurable results
• Work closely with the Product Team to make sure all product milestones are communicated properly
• Support the Sales Team by executing sales enablement materials
• Bring outside-the-box thinking to content and create high-quality content across all channels–social media, blog, etc.

Ideally, you'll bring with you:

• 2+ years of experience in leading a Content Team
• 2+ years of experience in B2B tech industry
• The ability to think strategically and define a long-term vision and goals for your team in alignment with Zowie’s business goals
• A proven track record in SEO and SEM
• Hands-on experience in setting up content marketing strategies
• The ability to combine data-driven analytical skills with a creative flair that can imaginatively present knowledge
• The personality of a curious, high-achieving self-starter who works well under pressure
• The ability to lead projects with a high level of autonomy, ambition, and a growth mindset
• Fluency in English (preferably native-level)
  

We will offer you

👉 Employee Stock Option Plan (ESOP). You’re a part of our company’s future success.

👉 Fitness benefits. We subsidize health activities for you—whether it's chess club or a gym membership.

👉 Human Resources support. You have access to an on-demand HR coach.

👉 Unlimited paid time off. We trust each other and don’t count days.

👉 Great company off-sites. We spend time together in person to strengthen our team.

👉 Health benefits. We offer a competitive health insurance package.